Yokoten Learning was founded by Jess Orr, a continuous improvement practitioner, thinker, and learner. She has 10+ years of experience in a variety of industries, including Toyota. Jess has two Six Sigma Black Belt certifications, is certified in Toyota Business Practices and holds a Bachelor of Science in Mechanical Engineering with a minor in Math from Virginia Tech.

Jess is particularly passionate about coaching and training others in continuous improvement principles and practices, guided by her core value of “Respect for People”.

Jess’s areas of expertise include:

  • Lean tools (i.e. value stream mapping, setup reduction, 5S, visual management, etc)
  • A3 thinking and problem-solving
  • Daily Management System
  • Hoshin Kanri strategy planning and deployment
  • Kaizen event planning and facilitation
  • Six Sigma methods and tools
  • Transactional / administrative process improvements
  • Engaging employees in continuous improvement
  • Change management


“The webinar provided valuable information and was presented in such an engaging and easy to understand format.” -webinar participant

“Excellent presenter in sharing their lean story. Clear, honest description of their successes and failures in their journey. Good speaker which talks to a crowd but with a personal one on one feel. ” -AME 2018 “The True Power of Continuous Improvement” presentation participant

“This [webinar] was a fantastic summary of the A3 process with a specific, simple example. The material was broken down in a manner that made it easy to apply no matter your role or organization.” –webinar participant

“Great technical tools presentation with Jess’s great personality and personal touch/subject. Perfect combo.” –webinar participant

“Jess Orr is one of the most passionate leaders in lean and continuous improvement that I have had the pleasure to work with. She understands the connection between systems, people, and tactical tools AND how to create the strategy necessary for executing the change necessary for a lean operating system” –colleague

“Jess has the ability to pull the best out of the groups she serves, enabling them to walk beyond their present boundaries, expanding their visions of service, enabling their future growth both as a team and as an individual.” -colleague and project participant

“During my 20 year career so far in working with various business titans which include inventors and successful entrepreneurs, I have recognized immediately that Jess is one of the very few elite talents in which I have had the opportunity to learn. She has helped me tremendously in enhancing my own abilities in developing people.” -colleague

You can connect with Jess on LinkedIn or via the contact form below: